“It’s great to watch how excited RNs get when they have a way to fix the problems that they’ve struggled with for years.”
Diane Gardner
Nurse Educator, Mercy & Unity Hospitals, Minneapolis
“With Adaptive Design, my legacy will be an organization in which every person is a skilled problem-solver.”
Ron Omen, CEO
St. John’s Hospital, Jackson, Wyoming
“What sets the non-healthcare leaders apart is that they do their work, they are constantly learning how to do it better... [The] effects are profound. If the country’s hospitals follow that example, the national savings would be measured in tens of thousands of lives and billions of dollars every year.”
Steven J. Spear
Senior Fellow, Institute for Healthcare Improvement, Cambridge, Massachusetts
From The New York Times Op-Ed page, August 29, 2005
